ENQUIRIES:
If you have any queries regarding any of the items on our eBay store please do not hesitate to contact us. Our staff are able to take your calls on Monday through to Friday from 9am to 5pm and on Saturdays from 9am to 4pm.

All customers please call (07) 3823 1111

Or email us: ebay@aussiehifi.com.au

SHOWROOMS/WAREHOUSES
 Our showrooms in Brisbane are fully equipped with state of the art sound and theatre rooms as well as an extensive range of amazing Home Entertainment equipment from the worlds leading manufacturers. Drop in to check out the latest Hi Fi innovations or to talk to our Home Entertainment experts about audio/visual solutions for your home.

AUSSIE HIFI TEAM

 

Stuart Taylor
(Managing Director)

With our main focus directed towards delivering our customers an awesome shopping experience, my role is to ensure that every facet of our business lives up to this philosophy and grows to meet the constant changes of such a fast moving industry.

The ability to surround yourself with a great team of people who share a common goal and overcome all obstacles to achieve it. Making awesome products affordable to a greater number of people by bypassing traditional distributor and retail costs.

  
 
Jon Cole
(Head of Sales and Operations)

I'm very passionate about my role at Aussie Hi Fi which ensures that our systems and services operate as efficiently as possible, and evolves at the forefront of market trends. My speciality is fine tuning our systems and staff so we can continue to deliver the best service and fastest delivery available on line.

I not only have the luxury of working closely with a great team which is what I enjoy most about my work, but the fact I am able to surround myself with brilliant state of the art toys all day every day is exhilerating. An added bonus for me is my unconditional love for my dog who works with me to compliment my team.
  
 
Julie Chalmers
(Accounts and Payroll)

My role at Aussie Hi Fi is to make sure all the “beans” are counted, and all the staff are paid for their hard work. I guess traditionally I do the boring job, but 'hey', someone has to keep the accountants happy!

After years in more rigid work environments I am relishing the freedom that I have at Aussie HiFi to get the job done without any fuss. I don’t consider what I do here as work really, I just love being part of a great team of people who inspire each other, and having a contribution myself gives me immense satisfaction.

I am enjoying setting up new systems and helping to ensure that Aussie Hi Fi has a good stable basis for future business growth. I love seeing this company grow and I am excited about the direction that it’s heading. I am very happy to be a part of it.

 
 
Yvonne Taylor
(Financial Administrator)

To look after the accounts side of the business and support my husband in any other duties to make the business run as smoothly as possible. What I like about working at Aussie Hi Fi is being able to do a job that is rewarding and challenging – such a nice feeling to want to go to work and know it is over 100% effort that will make the business a success.

  
 

Vaughan Wolfe
(Senior Sales Consultant)

A little peep of myself,

I have been working in the HIFI industry for the last eight years which was good timing on my behalf to see the birth of digital home theater. After working along side Stuart and Jon for most of those years I decided to pack up and leave Perth and join them in there pursuit of home theater for everybody.  Not just the hard core hobbyists. My own interest in these great toys has taken me down the two channel path as I never have lost the excitement of hearing details and sounds on CDs
 That most people have never heard!

 
 

James Pye
(Visual Marketing and Design)

I'm responsible for the production of most of our advertising. My job includes sitting in front of a computer all day, listening to music, making pretty pictures, constantly taking or finding photos of products we sell and chatting with all kinds of people from all kinds of newspapers and magazines.

  
 

Kelvin Khoo
(IT and Marketing)

My duties here at Aussie Hi Fi are to handle the technological stuffs. The best part of working here is the work environment as everyone is friendly and helpful. I gain a better knowledge in home entertainment systems due to the company’s main line of business. I graduated from Queensland University of Technology and finally taking Master in Business at the University of Queensland.

 
 

Miles Cole
(Head of Security & Customer Relations)

I have the most important role in the company and it is obvious that all the staff here know who the REAL BOSS is. Having full access to all areas and generous amounts of affection from our customers makes the long hours and grueling work load all worthwhile. I am a tireless worker and take a real sense of pride from knowing that not a single customer will get through the doors without being greeted by me personally.

  
 

 

 

  

 

PAYMENT
Payment must be made in 5 working days from the completion of the auction. Please make that you make your payment with the correct shipping cost included.

PAYMENT TYPES
We gladly accept the following forms of payment:
• Online Transfer/Direct Deposit (payment may take up to 48 hours to clear)
• Personal Cheque (We will ship your order once the funds have cleared)
• Bank Cheque/Money order (We will ship your order with in one business day of receiving your payment
• Credit Card - Visa, MasterCard, BankCard. Please call us on 07 3823 1111 to pay via Credit Card. A 2% surcharge applies for all credit card payments
• Debit Card - showroom pick-ups only. 2% surcharge applies.
• Cash - showroom pickups only. Please do not post cash

Cheques and money orders can be mailed to: Aussie Hi Fi, 12 Merritt Street, Capalaba, 4157

We do not accept American Express or Diners Club cards

ACCOUNT DETAILS
Account details will be forwarded to winning bidders.
Please include either your eBay user name or item number with your payment so we can identify who the payment is from.

ONCE WE RECEIVE YOUR PAYMENT
• You will be sent an email which will inform you of this.
• You will then receive another email when your item has been shipped.
• If we are missing any required details we will contact you via email requesting this information.

SHIPPING
We ship with TNT as we have found they have the best consistency and quality of service.

We ship all goods with insurance so that in the unlikely event that your item is damaged in transit we will be able to replace it free of charge.

TNT allow you to track your items online. Click the TNT truck to be directed to their site

SHIPPING CHARGES
To find the shipping costs for your item please click here to view our shipping rates page. If you are unsure whether or not you are zoned in the metro area of your city please call us on (07) 3823 1111 or email for a postage quote.

PICK UPS
Pick ups for this item are available from our Brisbane showroom.

MOST ORDERS:
• Within 2 business days from receipt of confirmed payment
• Will arrive within 3 business days after being shipped from our warehouse. However please allow up to 10 working days in the unlikely event that there is a delay in the usual process.

PLEASE NOTE
• Someone must be present to collect items at time of delivery
• In an event that nobody is present at the time of delivery, TNT charges a re-delivery fee of $25 each visit. However no fee will be charged if items are collected from the local depot.
• We cannot ship to PO Boxes
• No freight discounts on multiple eBay purchases
• You may use another courier service if you wish, however a $10 handling fee will apply.

QUERIES
If you have any further questions regarding shipping or payment please email ebay@aussiehifi.com.au or call 07 3823 1111.